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Tips For Using FamilyLink™

Save Time
Create your account and build your call list at home before entering the hospital.

Using alternate and work phone numbers
For hard to reach relatives and friends, use their home, cell and work phone numbers. If you include a person's work number, be sure the number called is a direct line to
that person. Your message will not reach your party if the phone number requires an extension or if your call is answered by a receptionist.

 
Get organized
Make a brief list of what you want to say on your voice message. You may want to include the following:
  • Your name
  • Hospital name and room number
  • Reason for admission
  • Current condition
  • Care rendered thus far
  • Expected time in the hospital
  • When to expect more information
  • What you want family to do
Sample FamilyLink™ Messages

Intensive Care
"Hi everyone. This is Joe Benson. As you have probably heard, my father Joe Sr. was admitted to City Hospital last night with severe chest pains. I'm with him at
the hospital now, room 606.  He had a difficult night, but is resting comfortably now. The cardiologist says that he had a fairly serious heart attack. They're still doing
tests to determine what the next step will be.  I will send another voice message as soon as I know more, which will probably be after 6 p.m. tonight.  In the meantime,
please have a good thought for Dad. I know he will appreciate it. It won't be convenient for us to receive phone calls here, so I will be sure to send another broadcast soon."


Maternity
"Hi everyone. This is Larry James. I'm sending you this message from Children's Hospital, the scene of a very wonderful event this morning.  That's right, my lovely bride
Suzanne delivered a beautiful baby girl at 9:47 a.m.  Her name is Samantha. Eight pounds, three ounces and 22 inches long.  Suzanne and Samantha are both doing great.
Labor was plenty long...about 11 hours, but there were no complications.  Looks like we'll all be going home tomorrow. I'll have photographs up on our website in a couple
hours.  That's it for now. Thank you for all your prayers and gifts along the way. We look forward to introducing you to Samantha soon."